Business Communications Systems, Inc. services, sells, and installs, digital, hybrid, and VoIP telephone systems, loudspeaker paging systems, data networking hardware, and video surveillance systems for businesses in Central Massachusetts. BCS also offers Hosted Voice over IP (VoIP phone service), and provides solutions for adds, moves and changes, managed service plans, 24-hour emergency service, and project management.
We say service first, because that is our focus. When you contract BCS to support your telephone system and data networking hardware, you get a company dedicated to delivering the best service, the best support, and the quickest response.
Founded in 1991, BCS has evolved with this rapidly changing industry to offer a full spectrum of communications technology from basic multi-line telephony to networked voice mail with unified messaging to voice, data and video over IP systems. We're an authorized dealer and service provider for leading-edge equipment.
BCS stays on the bleeding edge, so our customers don't have to. We test new technologies and upgrades in our office before deploying them, so our customers don't have to experience the pain of being early adopters. Our first VoIP deployment was in 1999, before the tools and the interoperability standards were in place.
BCS is a member of The Ideacom Network, a group of telecommunications companies who realize the benefit of working together in an increasingly competitive marketplace by uniting our purchasing power and developing industry-best standards and practices. As a member, BCS enjoys the benefits of being part of a more than $300 million, growing 100+-member nationwide distribution network. Through our association with The Ideacom Network, we've partnered with proven manufacturers, service providers, and award-winning products.
Membership in the Ideacom national network is your guarantee of the highest standards of professionalism in data and telecommunications services. It means we offer the latest training, adaption of industry-best standards and practices, and the best equipment and nationwide support.